---
title: General Terms and Conditions | Leasebooking
description: Read Leasebooking's general terms and conditions for using our independent booking platform for electric lease cars.
---
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# GENERAL TERMS AND CONDITIONS
TABLE OF CONTENTS
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### **LEASEBOOKING GENERAL TERMS AND CONDITIONS**
##### EV Plaza B.V. – trading as LeaseBooking
These general terms and conditions apply to the services of **EV Plaza B.V., trading as LeaseBooking**, with its registered office in the Netherlands and registered in the Trade Register of the Chamber of Commerce under number 42147956, hereinafter referred to as: **“LeaseBooking”**.
### **Article 1. Definitions**
In these general terms and conditions, the following definitions apply:
1. **LeaseBooking:** EV Plaza B.V., trading as LeaseBooking, operator of the independent online booking and intermediary platform LeaseBooking.
2. **Customer:** the natural person or legal entity that uses LeaseBooking and/or instructs LeaseBooking to act as intermediary.
3. **Platform:** the website, applications, portals and other digital services offered under the name LeaseBooking.
4. **Offer:** a proposal shown or provided via LeaseBooking for a vehicle, lease product or related services.
5. **Application:** the request submitted by the Customer via LeaseBooking to obtain a vehicle and/or lease product.
6. **Intermediary Agreement:** the agreement between LeaseBooking and the Customer under which the Customer instructs LeaseBooking to process the Application and place it with a Lease Partner and, where applicable, a Supplier.
7. **Lease Partner:** the leasing company, lessor or other third party that enters into the final lease agreement with the Customer.
8. **Supplier:** the dealer, importer, trader or other party that offers and/or supplies the vehicle concerned.
9. **Lease Agreement:** the final agreement between the Customer and the Lease Partner regarding the use of the vehicle.
10. **Binding Application:** an instruction digitally signed by the Customer to LeaseBooking to process the selected Application in accordance with the agreed parameters and submit it to a Lease Partner for acceptance.
### **Article 2. Applicability**
1. These general terms and conditions apply to every use of the Platform, every Offer and every agreement between LeaseBooking and the Customer.
2. These terms and conditions also apply to the phase preceding the conclusion of an agreement and to additional or follow-up assignments.
3. Additional or deviating terms and conditions of the Lease Partner concerned may apply to the final Lease Agreement.
4. In the event of a conflict between these general terms and conditions and the terms and conditions of the Lease Partner with regard to the **Lease Agreement**, the terms and conditions of the Lease Partner prevail for that Lease Agreement.
5. If any provision of these terms and conditions proves to be null and void or voidable, the remaining provisions remain fully in force.
### **Article 3. Role of LeaseBooking**
1. LeaseBooking operates an independent platform on which vehicles and various lease and mobility solutions can be offered, compared, applied for and processed.
2. LeaseBooking may act as intermediary for, among other things, business operational lease, private lease, Car Subscription, the purchase of vehicles and other mobility products.
3. Unless expressly agreed otherwise in writing, LeaseBooking acts as an **intermediary/broker** and not as a leasing company, lessor or supplier of the vehicle.
4. When acting as intermediary, LeaseBooking is **not a party to the final Lease Agreement** between the Customer and the Lease Partner.
5. The Lease Partner decides independently on the acceptance of the Customer and the Application.
6. The Supplier remains responsible for the availability, accuracy of the vehicle information and delivery of the vehicle, insofar as these responsibilities lie with the Supplier.
### **Article 4. Offers and prices**
1. LeaseBooking endeavours to show up-to-date and correct vehicle data, prices and lease amounts on the Platform.
2. A price or lease amount shown on the Platform is based on the parameters stated with it, including the vehicle, version, term, mileage, use, any down payment and applicable conditions.
3. Obvious errors, clerical errors, technical errors and evident pricing errors are not binding on LeaseBooking.
4. Unless expressly stated otherwise, an Offer is subject to, among other things:
- availability of the vehicle;
- final acceptance by the Lease Partner;
- the acceptance criteria of the Lease Partner;
- accuracy of the information provided;
- any final vehicle and price check.
5. Business prices are shown excluding VAT, unless expressly stated otherwise. For consumers, prices are shown in accordance with the applicable statutory regulations.
6. Tax information or calculations on the Platform are indicative. LeaseBooking does not provide individual tax advice and does not guarantee any tax benefits.
### **Article 5. Conclusion of the Intermediary Agreement**
1. The Customer selects a vehicle and the desired lease terms via LeaseBooking.
2. Prior to signing, the Customer is shown the key details of the Application.
3. By digitally signing the Binding Application, the Customer instructs LeaseBooking to process the Application and place it with a suitable or selected Lease Partner.
4. This signature creates a **binding Intermediary Agreement between the Customer and LeaseBooking** .
5. The signature expressly does **not** mean that a final Lease Agreement with a Lease Partner has already been concluded at that time.
### **Article 6. Acceptance by the Lease Partner**
1. After signing, LeaseBooking submits the Application to the selected or appropriate Lease Partner.
2. The Lease Partner is independently authorised to, among other things:
- carry out an acceptance assessment;
- request additional information or documents;
- set conditions;
- accept or reject the Application.
3. LeaseBooking does not guarantee that a Lease Partner will accept an Application.
4. The final Lease Agreement is only concluded after acceptance by the Lease Partner and in accordance with the contractual procedure used by that Lease Partner.
5. If a Lease Partner rejects an Application, LeaseBooking may, in consultation with the Customer, try to place the Application with another Lease Partner.
### **Article 7. Cancellation after signing**
1. The Binding Application is not without obligation for the Customer.
2. If, after signing, the Customer withdraws or cancels the Application, or no longer wishes to cooperate in the conclusion of the requested Lease Agreement without a valid reason, the Customer owes LeaseBooking a **cancellation fee of €300** .
3. The cancellation fee is not payable if: a. the Lease Partner rejects the Application; b. the selected vehicle is no longer available through no fault of the Customer; c. the lease price ultimately offered is materially higher than the price signed by the Customer; d. the term, mileage, vehicle or other essential conditions differ materially from the signed Application; or e. the Lease Agreement cannot be concluded for another reason not attributable to the Customer.
4. The cancellation fee serves to compensate for the work performed and costs incurred by LeaseBooking for, among other things, processing, intermediary services, administration and reserving and handling the Application.
5. Any statutory rights of consumers, including an applicable right of withdrawal, remain fully applicable.
### **Article 8. Obligations of the Customer**
1. The Customer provides all data and documents required for the Application completely, accurately and on time.
2. The Customer guarantees the accuracy of the information provided.
3. LeaseBooking may rely on the data provided by the Customer, unless LeaseBooking should reasonably understand that it is incorrect.
4. The Customer cooperates with any additional information requests from LeaseBooking and/or the Lease Partner.
5. If the Customer does not cooperate or cooperates insufficiently, this may lead to delay or rejection of the Application.
### **Article 9. Supplier and vehicle**
1. Vehicles on the Platform may be offered by independent Suppliers.
2. For vehicle data, specifications, photos, odometer readings, options, availability and other vehicle data, LeaseBooking may use information from Suppliers and external data sources.
3. The Supplier is responsible for the final delivery of the vehicle and for obligations that, under the purchase, delivery or lease arrangements, lie with the Supplier.
4. Stated delivery times are indicative, unless expressly agreed otherwise in writing.
5. LeaseBooking is not liable for delay or non-delivery attributable solely to the Supplier or Lease Partner, except insofar as the law provides otherwise.
### **Article 10. Performance of the services**
1. LeaseBooking will perform its services to the best of its knowledge and ability and in accordance with the requirements of good workmanship.
2. LeaseBooking may engage third parties for the performance.
3. LeaseBooking endeavours to obtain a suitable and competitive offer for the Customer.
4. The final conclusion of a Lease Agreement also depends on circumstances beyond LeaseBooking's control.
5. With regard to the conclusion of a Lease Agreement, LeaseBooking therefore has an **obligation of best efforts and not an obligation of result**.
### **Article 11. Comparison and selection of Lease Partners**
1. LeaseBooking may compare offers from multiple Lease Partners based on, among other things, price, conditions, vehicle, term, mileage and availability.
2. A comparison is based on the Lease Partners and offers that are available or accessible via LeaseBooking at that time.
3. The cheapest offer is not necessarily the most suitable offer in all cases.
4. If LeaseBooking recommends a Lease Partner or offer, it takes into account the available data and the Customer's wishes to the best of its knowledge.
5. A comparison or recommendation does not guarantee that the Lease Partner concerned will accept the Application.
### **Article 12. Payment to LeaseBooking**
1. Insofar as LeaseBooking invoices amounts directly to the Customer, the payment term is **14 days**, unless agreed otherwise.
2. Amounts owed under the Lease Agreement are paid in accordance with the terms and conditions of the Lease Partner concerned.
3. In the event of late payment, LeaseBooking may charge statutory interest and legally permitted collection costs.
4. LeaseBooking may suspend its services if amounts due are not paid despite a demand, insofar as legally permitted.
### **Article 13. Liability**
1. LeaseBooking is only liable for direct damage that is the direct result of a shortcoming attributable to LeaseBooking.
2. LeaseBooking is not liable for acts or omissions of a Lease Partner, Supplier or other independent third party, unless the damage must be attributed to LeaseBooking under mandatory law.
3. LeaseBooking is not liable for indirect damage, including consequential damage, lost profits, missed savings or business interruption, insofar as legally permitted.
4. For business Customers, LeaseBooking's liability is limited to the amount paid out by its liability insurer in the case concerned, plus the applicable deductible.
5. If, for whatever reason, no insurance payment is made, the liability for business Customers is limited to \[AMOUNT/CAP TO BE DETERMINED\].
6. The foregoing limitations do not apply if and insofar as liability cannot be excluded or limited under mandatory law.
### **Article 14. Personal data**
1. LeaseBooking processes personal data in accordance with applicable privacy legislation, including the GDPR.
2. To process an Application, it may be necessary to provide personal and company data to, among others, Lease Partners, Suppliers and other service providers involved in the application.
3. LeaseBooking only provides data that is reasonably necessary for the purpose concerned.
4. Further information on the processing of personal data can be found in LeaseBooking's Privacy Statement.
5. Marketing communications take place in accordance with the applicable legal requirements. Where consent is required, it is requested separately.
### **Article 15. Platform availability**
1. LeaseBooking strives for good availability and operation of the Platform.
2. LeaseBooking does not guarantee that the Platform will be available at all times without interruption, malfunction or error.
3. LeaseBooking may temporarily take the Platform out of service for maintenance, updates, security or technical work.
4. LeaseBooking is not liable for malfunctions caused by external infrastructure or services beyond its reasonable control, insofar as legally permitted.
### **Article 16. Intellectual property**
1. All intellectual property rights in and relating to the Platform, including the software, source code, algorithms, databases, functionalities, design, texts, trade names, trademarks and other materials, are vested in Leasebooking, its licensors and/or other rights holders.
2. Insofar as intellectual property rights are not vested in Leasebooking itself, Leasebooking holds the usage and licence rights required for the operation and use of the Platform.
3. The Customer only obtains a limited, non-exclusive and non-transferable right to use the Platform for the purpose for which it has been made available to the Customer.
4. Without the prior written consent of Leasebooking and/or the rights holder concerned, it is not permitted to copy, reproduce, publish, exploit, modify, reverse-engineer, decompile, commercially reuse or otherwise use the Platform or parts thereof beyond the purpose for which the Platform has been made available, except insofar as expressly permitted under mandatory law.
5. No provision in these general terms and conditions is intended to transfer any intellectual property right to the Customer.
### **Article 17. Force majeure**
LeaseBooking is not liable for shortcomings resulting from circumstances beyond its reasonable control, including failures of telecom, cloud or internet providers, cyber incidents, government measures, strikes and other cases of force majeure.
### **Article 18. Amendment of the terms and conditions**
1. LeaseBooking may amend these general terms and conditions.
2. In principle, a Binding Application that has already been signed remains subject to the terms and conditions that applied at the time of signing, unless an amendment is legally required or the parties agree otherwise.
### **Article 19. Complaints**
1. Complaints about LeaseBooking's services can be submitted via contact@leasebooking.com.
2. LeaseBooking will handle a complaint within a reasonable period.
3. Complaints about the performance of the Lease Agreement or delivery of the vehicle may, depending on the nature of the complaint, be forwarded to the Lease Partner or Supplier concerned.
### **Article 20. Applicable law and disputes**
1. The legal relationship between LeaseBooking and the Customer is governed by **Dutch law** .
2. Disputes will be submitted to the competent court under Dutch law.
3. For consumers, all mandatory statutory protection rules remain applicable.
[](https://www.leasebooking.com/nl/?hsLang=en)
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